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I have to use multiple identity to hid my race from bullies and racist members and some are here to retaliation of their purpose because you are competing or a massive number of people from a certain group will rise to destroy your name because of their country club members ate at risk og going to a better informed community. Documents Show Extent of Rage Over Facebook Complaints TIME exclusive reveals what users hate most com/2013/10/29/ftc-facebook-complaints/ Dozens of Facebook users wanted answers about why the company had abruptly suspended their accounts.

In fact, purely online companies are completely absent from the F. C.’s top 20 list of the biggest sources of customer despair. invites consumers to file grievances about any company that they suspect of fraudulent business practices, and hundreds of thousands of people use the system annually to voice their displeasure. When consumers vent to the government about Facebook, it tends to be about very individual matters.

“Credit card services,” a broad category encompassing an array of financial services firms, led last year’s rogue’s gallery with 321,496 complaints. Most insist that Facebook screwed up and failed to fix their problem, or they feel personally wronged in some way.

“With more than a billion users and a million weekly reports, it takes time to investigate an issue and we are sometimes going to make mistakes,” Monika Bickert, global policy manager for Facebook, said in a statement.

“Facebook is constantly evaluating its processes to improve customer service.” Facebook has hundreds of people dealing with customer service issues and enforcing rules around the clock, seven days a week. headquarters, along with teams in Austin, Tex., Ireland and India, field problems from across the globe and in a cacophony of languages.

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Telephone support would be impractical given the number of Facebook’s users along with being less efficient, according to the company.

Users can avoid getting into trouble or find solutions their problems by reading Facebook’s extensive service’s community standards policy, visiting the online help center or checking out the help forum where users answer each other’s questions.

Staff triages issues based on their urgency so that a suicide threat, for example, takes priority over someone whose profile is blocked.

The goal is to take care of most problems in hours or days, not weeks.

The complaints provide a window into the formidable challenge of keeping more than 1 billion users happy. To protect privacy, the agency redacted the names of people who complained and information related to law enforcement investigations. plus those forwarded to it from outside sources like California’s Attorney General and the Better Business Bureau.